As the current COVID-19 Omicron variant situation continues to evolve, we are temporarily adjusting our program and service delivery.
– All in-person meetings, groups and gatherings are temporarily suspended.
– All in-person outreach activities are temporarily suspended.
– Individual one-on-one support services are temporarily available only via phone-call or Zoom. Please contact your support worker to schedule remote appointments as needed.
– In-person service will continue for access to our on-site Harm Reduction Distribution Program (the “Needle Exchange”) during our office hours of 10:00am – 4:00pm Monday – Friday excluding holidays.
We are continuing to monitor the situation and will adjust as necessary. These policies will be in effect from January 5th until January 28th, 2022, at which point we plan to re-evaluate. We thank you for your patience and understanding.
Check out these Frequently Asked Questions for more information about our adjusted program and service delivery.
A: Please note that at this time, the main entrance of the Effort Square building which houses our offices (140 King St E) is closed to the public. Access to our office is only possible through the entrance at 105 Main Street East. Our office is on the lower level of the building and can be accessed via the stairs, escalators, or the elevator (located further into the building on the left-hand side of the hallway).
Please note, at this time our door will be locked even during our service hours, visitors should ring our doorbell and a member of our staff will be with you as soon as possible.
A: Please follow the directions of our staff upon entering our space. COVID 19 prevention measures we are taking include:
A: Yes. If you are unable to wear a face mask, or if you are not feeling well, or do not wish to enter our office space to pick up supplies, please ring our doorbell and a member of our staff will be happy to assist you when they are available.
A: Update – December 29 2021: Please note that at this time support services are temporarily only available remotely. This policy will be in effect until January 28th at which point we will re-evaluate, and make adjustments based on best practice and/or government mandate. Please contact your support worker to book remote appointments, if you need your workers contact information please visit our staff directory.
If you have any other questions or concerns, please get in touch with us at firstname.lastname@example.org