Feedback & Complaints

The AIDS Network is committed to providing quality service delivery and values input and feedback from the communities we serve. A part of this commitment is to ensure that clients and members of the public are able to register complaints. The AIDS Network’s complaints policy outlines the steps we will take to ensure that any complaint is received and responded to in a timely and appropriate manner, while safeguarding the privacy of the complainant and involved parties. To read the full policy, click below:

If you would like to provide general feedback to The AIDS Network, please Contact Us 

If you would like to register a complaint, please fill out the appropriate form:

Complaint Form A: This is the form to use if you want to make a formal complaint about a member of The AIDS Network’s staff, or one of our volunteers. Your complaint will be sent to the Executive Director for followup.

Complaint form B: This is the form to use if you want to make a formal complaint about The AIDS Network’s Executive Director. Your complaint will be sent to the Board Executive Committee for followup.

Complaint form C: This is the form to use if you want to make a formal complaint about a member of The AIDS Network’s Board of Directors, including members of the Board Executive Committee. Your complaint will be sent to the Executive Director first, and the Executive Director will forward it to the Executive Committee, excluding any member involved in the complaint.